Tired of playing the guessing game? Capezio Gift Cards are the ideal solution and a safe bet to make someone happy!
- No special offers may be applied to the purchase of a Gift Card
- To check the balance of your Gift Card, log in to (or create) your capezioaustralia.com account and click on the Gift Card tab within your account
- Gift vouchers can only be used for online purchases and can not be used in store
There are no shipments on weekends or on Victorian public holidays.
Free standard shipping within Australia on all orders over $100.
Authority to Leave (ATL) is standard on all StarTrack Premium parcels. By selecting this option, you agree that the recipient assumes responsibility for any loss or damage to the parcel after it has been delivered.
Please visit our Shipping & Returns page for more information.
If you are not completely satisfied with your product’s size, color or style, you can return full priced items to us within 14 days of receiving your order for a full refund, excluding shipping or exchange. Items returned must be in their original condition with all swing tags in place. View full returns policy here.
If you believe an item to be faulty you may be entitled to a credit, repair, replacement or refund, in such rare cases follow below returns procedure for assessment.
Capezio Stores or Resellers cannot accept exchanges or returns from purchases made at capezio.au.
No exchange or return will be honoured on hosiery, underwear or clearance items.
Step 1
Fill out the Returns Slip received with your item and include it in your returns parcel.
Our eco-friendly boxes and satchels are designed with easy returns in mind. Please reuse these where possible.
Step 2
Scan the QR code or click here to easily lodge parcel with Australia Post. Standard shipping cost is $9.60 payable by the customer.
Step 3
Capezio will assess your return or exchange request within 30 days of arrival.
Please contact Capezio Customer Service between 9am-5pm AEST Monday to Friday with any queries or concerns.
Ph: +61 3 5975 0266
Capezio Returns Department
12-14 Milgate Drive
Mornington, VIC 3931
